As is common with retail websites, we will collect the following information from yourself when ordering: Name, Address, Postcode & Contact Information (Email & Phone Number)
This information will be entered by yourself when going through an order process and will be stored on the server once a user account has been created.
Cookies may be used to document your last preferences when using the website as well as your IP address, browser type and time of visit which will be saved on the system. This information is used solely for system analytics and administration.
What we do with this information
- Account setup: You will be asked to supply personal information when creating an account on the site. Such information will be stored for future visits to the site and ensure an easier experience for the user.
- Order processing: We will never sell or display your information to third parties other than a necessary delivery details to a select courier service who will require your details to complete fulfilment of orders. Credit card details will also not be stored.
- Future promotions: We may infrequently contact you for relevant promotions and sales events. You are able to remove yourself from these promotions by selecting the ‘unsubscribe’ button within the email.
Any personal information that we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.
Your rights as a customer
You may ask us to update your personal information by emailing us at email@example.com - any request must be specific in nature.
You are also entitled to request the removal your details from our database to prevent promotional / marketing and other emails. Please email us at firstname.lastname@example.org with a subject title 'VF Database Removal' and provide your full name, address and contact details (email & phone)
We reserve the right to withdraw promotional codes without due warning. Purchases will allow a maximum of one promotional code per account, per order.
If you’d like to know more, please contact email@example.com and we will endeavour to answer your question in a timely manner.